This Privacy Policy explains how MugenLink Network (“we”, “us”) handles personal data when you use our website, dashboard, and APIs (collectively, the “Service”). It covers what we collect, why we collect it, how long we retain it, and the rights available to you under GDPR, UK GDPR, and CCPA.
When you create an account we store your username, email address, hashed password, display name, and your plan tier. You sign in with your username or email address and your password.
We log requests to our API (timestamp, method, path and query, status code, response time, IP address, user agent), and the dashboard sends us error logs from your browser. We use these logs to operate, secure and troubleshoot the Service. Prompts you type into the AI assistant are sent to our AI provider to generate answers.
Wallet addresses, transaction hashes, and on-chain identifiers you submit are queried against public blockchain data. Each request is logged with its path and query (which contain what you submitted), your IP address and your user agent. When you are signed in, each call is also recorded against your account by endpoint, time and status, and counts toward rate limits keyed to your account. We use these records to operate, secure and rate-limit the Service. Identifiers you save (e.g., a watchlist) are stored with your account.
See the Cookie Policy for the full list, categories, and how to manage preferences.
We use the following sub-processors:
Amazon Web Services, Cloudflare, Snowflake and Sentry process data under data processing agreements.
Authentication runs on our own infrastructure — your credentials are not handled by a third-party identity provider.
We do not sell, rent, or trade your personal data. We do not share data with advertisers.
When data crosses borders (e.g., EU user, US processor) we rely on Standard Contractual Clauses (SCCs) and equivalent safeguards.
Subject to your jurisdiction, you may:
To exercise any right, email contact@mugenlink-network.me. We respond within 30 days.
Traffic to the Service is encrypted in transit with TLS. Passwords are hashed with PBKDF2-SHA256.
The Service is not directed at children under 16. We do not knowingly collect data from minors.
Material changes will be announced via email or in-product banner at least 30 days before they take effect.
MugenLink Network — Privacy Office.
Email: contact@mugenlink-network.me